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Our

Privacy Policy

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Here at New Incontinence Solutions / Quest Surgical Solutions, we take personal privacy very seriously.  As a general rule, New Incontinence Solutions and Quest Surgical Solutions do not collect your personal information unless you specifically choose to provide that information to us.  When you choose to provide us with your personal information, you are giving us permission to use that information for the stated purposes listed in this privacy policy. 

Rest assured, New Incontinence Solutions will never sell your information to another entity.  Generally, the information requested by New Incontinence Solutions will be used to provide a website feature or service to you, such as commenting, support, or providing future content and information better tailored to your interests.  A description of New Solution's intended use of that information, how that information is collected, security measures we take to protect that information, and how to grant or revoke consent for collection and use of that information will be fully described in the subsequent Privacy Notice section of this privacy policy. 

Privacy Notice:

Some of the services on our website or social media sites allow you to send us an email or electronic message.  We will use the information you provide, such as email address or phone number, only to respond to your inquiry and provide relevant information to you.  Keep in mind that email transmissions are not encrypted by default, so we suggest you do not send sensitive information such as Social Security numbers via such contact forms. 

New Incontinence Solutions may use commenting and social media plug-ins and third-party websites to interact with visitors and to build our community on social media.  We may also use these third-party services to measure the number of visitors to our website, to interact with visitors on the site, and to make our website more useful to visitors.  In such cases, the third-party application may request an email address, user name, password, internet protocol (IP) address, and geographic location for account registration or sign-in purposes.  New Solutions does not use those third-party websites or services to collect personal information from individuals.  Any personal information collected by the third-party website will not be stored or transmitted by New Solutions.  New Solutions has no control over or access to specific login information or any other personal information provided to third-party websites. 

New Solutions uses cookies to provide a customized user experience on the site. A cookie is a small file that a website transfers to your computer to allow your browser to remember information about your last session on that website. Your computer only shares information in the cookie with the specific website that provided it, and no other website can request that information.  New Solutions also uses third-party analytics services (like Google Analytics) to gather this information for analysis.

New Solutions collects and temporarily stores certain information about your visit to help us to better align our content and the website design with your needs. The information these cookies collect includes:

1. The domain you access our website from
2. Your computer’s IP address
3. The date and time you accessed the site
4. The operating system of your computer
5. The browser you’re using to access our site
6. The Universal Resource Locators (URLs) of the pages you visit on our website
7. Your username, if you’ve logged into the site
8. The URL of site you came from, if you clicked a link there that brought you to our website

 

We may share this information internally with (website) employees or third-party contractors as needed. This information is only used to to improve the website and enhance our visitors’ experience. Raw data logs are only retained temporarily site management purposes.

New Solutions takes the security of your personal information very seriously. We take many precautions to ensure that the information we collect is secure and inaccessible by anyone outside of our organization.  These precautions include advanced access controls to limit access to that information to only internal personnel who require access to that information. We take the following specific steps to protect your information: Use internal access controls so only limited personnel have access to your information.  We may discuss the information you have provided to us with a surgical specialist in a confidential setting if you have indicated you are interested in pursuing surgical steps. 

You can do the following at any time by contacting us via the email address or phone number given on our website:

(1) Ask for a list of personal information we have about you, if any.
(2) Request a change, correction, or deletion of your personal information.
(3) Request that we avoid collecting anything in the future (opt-out).

If you do not wish to have cookies stored on your machine, you have the option to turn cookies off in your browser. However, keep in mind that turning off cookies may impact how this website functions. Disabling browser cookies will also impact how other websites you visit store browser cookies as well.

If you believe at any point that we are not following this privacy policy as stated, please contact us immediately via email info@padfree.net or via telephone 1-704-996-1506. 

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